The National Park Service (NPS) has opened a public comment period on how to improve visitor services on NPS managed lands and waters. This is a critical opportunity for recreation users to make their voices heard. The National Park Service needs to hear from you and your experiences on these public lands regarding reservation systems, areas that need maintenance, repairs and other deficiencies you have found from the National Park Service. Nothing will improve if we do not make our voices heard and provide our experiences to the agency. Comments are accepted through October 9. 2025.
"We’re inviting those who know our parks best, the visitors, to share their experiences,” said the Acting Assistant Secretary for Fish and Wildlife and Parks Kevin Lilly. “Your perspective serves a vital role in improving visitor services and helping us enhance operations across the National Park System.”
We strongly encourage you to share your own personal experiences below. The NPS comment period is our chance to call for meaningful reforms. It's not often that the government asks for the public support in shaping policy and reforms. We need a system that ensures concessionaires are held accountable, services keep pace with demand, and recreation on America’s public lands remains viable for future generations.
When making your comment, keep in mind what the NPS is asking for: "The NPS expects the American public will have useful information and perspectives to share about the value that visitor services provide, including how they can be improved or otherwise changed, whether some services are unnecessary and should be eliminated, and ideas about expanding or developing new services. The NPS requests that commenters provide, to the extent possible, first-hand accounts of visitor services that were provided by the NPS or its partners that support specific suggestions for improvement or change. This will help the NPS evaluate suggestions made by the American public for their benefit."
Use the tool below to send a message to NPS and include your experiences on NPS managed lands. Make sure to include your unique experience and specific requests of areas that need addressed! Comments are due October 9th!
